Hello

I'm Julia James

I’m a New York-based product designer with over 7 years experience working in ecommerce, SaaS, and marketplace products with previous roles in brand marketing and product management.

In all of my work, I strongly advocate for user insights, the design thinking process, and sleek design. When I'm not working, I enjoy putting myself outside of my comfort zone and exploring new places, the outdoors, and the arts.

Selected Projects

Query Experience Project Image
InfluxData

Evolving the Query Experience

Designing the company's core cloud app querying experience for novice and advanced users

InfluxData

Rebranding a Developer-Friendly Design System

Meeting WCAG standards and dark-mode considerations while incorporating InfluxData’s new brand guidelines

Query Experience Project Image
InfluxData

Redesigning User, Account, & Organization Navigation

Allowing users to easily add, manage, and switch between multiple accounts and organizations

Work Experience

I've worn several hats which has helped broaden my skillset and business acumen, but in every role I've advocated for better user experiences.

InfluxData | Product Designer
3/21 - 11/22

InfluxData is an open source time series database for storing and analyzing real-time data.

I designed core product features including a new code editor, automated tasks, data notebooks, and account and organization navigation. Partnering closely with product managers, engineers, and cross-functional stakeholders, I helped gather requirements and provided wireframes, prototypes, and final designs. I also evolved the design system after a company rebrand.

Juicyorange | Product Designer (Contract)
10/20 - 3/21

Juicyorange is a digital creative agency specializing in brand, web development, and marketing.

I consulted on UX improvements and designed buy- and sell-side account pages, payments tools, performance dashboards, search, news, and product pages for a variety of small business accounts.

M.M.LaFleur | Associate Product Manager
11/19 - 8/20

M.M.LaFleur is a luxury clothing retailer, specializing in professional womenswear and accessories.

I led a sprint team of five engineers and one UX designer in developing ecommerce enhancements & tests, including a new mobile-first checkout design, which drove a 12% increase in revenue and 9% increase in checkout completion rate vs. the previous design.

Whirlpool Corporation | UX Designer
9/18 - 10/19

Whirlpool Corporation is a multinational manufacturer of home appliances with a portfolio of brands including Whirlpool, Maytag, KitchenAid, JennAir, and Yummly.

As the sole UX Designer on the company-first Agile Growth Team, I drove user testing, A/B testing, design sprints, and prototyping initiatives during a transition to direct-to-consumer sales.

Whirlpool Brand | Assistant Brand Manager
10/16 - 8/18

Whirlpool is focused on improving how families give and get the care they need by providing high-quality kitchen and laundry appliances.

I provided brand support and worked with the agency on creative deliverables including feature messaging, photography, CGI, and point of purchase materials for Cooking and Laundry product launches, including the company's largest launch of IoT smart appliances.

Core Skills

Product Design
Wireframing
Prototyping
Journey Mapping
User Personas
User Research
Analytics
A/B Testing
Design Systems
Design Sprint Facilitation
Product Management
Brand Marketing

Testimonials

"Julia is a rockstar senior-level product designer that would be a boon to any team. She's passionate about her craft and empathetic to users' needs. I had the pleasure of working with Julia both as a peer and later as her manager. During that time I saw her grow many aspects of her broad skillset, ranging from visual and experience design, to user research, and even some project management. Julia is self-driven, motivated, and capable of taking any projects from idea to production. Julia has a great eye for design and integrates her past experience as a project manager to help keep projects moving forward. She also has the kind of understanding of her team members that makes collaboration a delight."

Daniel Campbell

Product Design Senior Manager

“I worked with Julia at InfluxData where she was the product designer assigned to the development team I led. Our application featured a very complex interface that required a very thoughtful design with consideration for users with disparate needs. Julia was a considerate designer and I really appreciated how she sought to actively collaborate with the development team as we worked through implementation of features. Her collaborative mindset allowed her to deliver the best possible designs by reducing barriers to communication.”

Hannah Alexander

Software Engineering Manager

“Always looking to broaden her skillset, Julia eagerly took on a Product Manager role on my team. She launched our greatly simplified checkout experience, partnering with our development and design team members to bring this incredibly important customer touchpoint to life. She seeks out ideas on how she might best tackle a challenge, and readily applies suggestions and feedback as she drives her projects forward.”

Rachel Flynn

Product & Platform Strategy Senior Director

“If you are looking for someone with dedication, ambition, a strong voice, eagerness to challenge the status quo, and who has the skills to deliver differentiated results - Julia is your girl. Within less than 1 year she established herself as a credible expert in this space across the brand & strategy organization. From owning cross-functional relationships, leading trainings and design thinking workshops, to more than doubling our UX capabilities - Julia is a strong leader when she is given the opportunity to drive her own space.”

Kellie Jones

Senior Manager of D2C Growth & Experience

Outside of work, I love exploring other countries, the outdoors, and the arts

I enjoy some adventure every once in a while. I previously spent three months working remotely and solo traveling Montreal, London, Paris, southern France, and Switzerland. My favorite moment was hiking the Swiss Alps and paragliding off the side of the mountain.

Let's Work Together

I’m currently looking for freelance opportunities. Feel free to reach out if you have anything in mind.

hello@juliajamesdesign.com
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